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When an organization becomes acquainted with the enormous costs of destructive conflict, administrators are generally eager to resolve the dispute. While this may be an intuitive response—much more so than implementing preventive measures—resolving conflict is not a simple task. Many times, when trying to curb the costs of destructive conflict, we become so focused upon the symptoms that we overlook the causes. In such cases, the conflict is never truly resolved. SCI works closely with you to understand the underlying reasons for the issue, manage the immediate crisis, and implement a lasting, cost-effective solution. The goal is to find the least invasive, appropriate process for resolution.
Leverage innovative approaches to achieve better outcomes
When first facing an issue, it is critical to have expertise involved as early as possible to mitigate exposure and escalation. The costs and impact of investigations, lawsuits, and other more invasive means for resolution are substantial. While they have their time, place, and role, often we arrive there because we failed to use more effective processes at the onset of the crisis or issue.
Conflict Resolution Services
Resolving conflict is an area of deep expertise at SCI. We have decades of experience in helping find solutions to some of the most complex, entrenched disputes along with quickly defining paths forward for the daily issues that cause problems.